Crank up their enthusiasm to 11
Josh told me:”I love working on fun side projects. Sooooo much better than client projects. Like the ping-pong scoring app I built, everyone loves it! I wish I could just work on that stuff.” Generally, when I hear this kind of thing, I think, “Cool, this person is motivated by certain kinds of projects. I […]
I dare you to be curious
Leadership doesn’t always happen in front of everyone, in speeches or big events. Leadership also happens during short, intimate hallway moments when you connect with one of your developers. It could be as simple as turning “How’s it going?” from a time-filling statement into a real question that you’re intently curious about. A question that causes […]
I just watch them move a pile of lumber
As you might know, I’m building a house. Well, my general contractor is building it for me. He’s got a great crew, so I decided to ask him how he interviews. I asked him, “What do you look for to predict success at this job?” He replied, “When someone comes for the interview we chat […]
Don’t tell, ask.
Kat Lim asked me this great question: “My team has developers that age between 33 to 40 years old. I’m scrum lead (mix of ScrumMaster and tech lead). I try to put the Agile bug in them but still can’t get it done. It’s just they don’t want to divide in user stories, update […]
His radical candor left me speechless.
My boss leaned over and quietly asked, “When’s the last time you threw a fit about something, Marcus?” Taken back, I shook my head. “Wha..? Well, never. I never throw a fit. That’s what jerks like Shelly or Doug do with me. I’m better than that. I’m professional.” “Marcus, that’s why they keep beating you. […]
"Why doesn’t anyone listen to me?"
In the past, I’ve been too critical of my team, colleagues or customers. And this is hard to admit, but sometimes I brought my critical spirit home to my family as well. Too often I was the father or spouse that was never pleased with anything. It didn’t take long before my influence started to […]
Can you taste motivation?
Do you care if the person who makes your coffee feels motivated? I do. Because I can taste the difference. For example, if they agree to serve me a Chemex in any size cup, I simply leave. A Chemex recipe must be tuned to a specific amount of water, and real baristas know that. Unmotivated folks […]
Surprise your boss in your next 1:1
The next time you’re in a 1:1 meeting with your boss, ask: How could I make your job easier? The first time I asked my boss that question, he was speechless. After a long pause, he said, “Um… I’m fine. Just focus on your job.” I’m nothing if not persistent, so I asked again at […]
The brain wants what it wants
Cognitive dissonance theory shows us that when our behavior doesn’t match our intentions, we feel discomfort. For example, a smoker might understand the health problems associated with smoking, yet may not choose to enter a program to help them quit smoking. When they become aware that their behavior (smoking) doesn’t match their beliefs (“smoking is […]
Who would you rather have on your project?
Will is an introvert, quiet and methodical. He thinks through each move, coding like keystrokes are set it stone. Sean is an extrovert, funny and quick to tell you what he thinks. He talks as he types, and lives by the DELETE and UNDO keys. When my boss worked closely with Sean, he told me, […]
When NOT releasing is the right thing to do.
Tom’s team is preparing a highly anticipated release, but QA hasn’t gone well. More bugs were found than were anticipated. Too many fixes have been of the hack-n-slash variety, meaning there could be lingering problems after the deploy. There’s also a concern that tech debt is being accrued which will have to be paid later […]
Would you trust earwax flavored jelly beans?
My kids loved two things when they were twelve: Harry Potter and Jelly Bellys. So when Jelly Belly released the Bertie Bott’s Every Flavour Beans box, we had to try them! I mean, how awesome would Harry Potter Jelly Beans be!!! (Turns out, less awesome than you think…) Driving home from the store, a chubby […]
Its all engineering, but not all of engineering
Today in the Tech Lead Mentoring group, Sarah* mentioned that next Tuesday her team was having a “no code day.” Suddenly it got quiet, as everyone stopped to listen. I asked, “Oooh… what’s that Sarah?” Sarah explained that a “no code day” was a day set aside to work on non-coding engineering activities. Some folks […]
The brilliance of
Guillermo wrote me back yesterday to let me know how he solved the “demotivated, disconnected programmer” problem. I’ll let him tell you… I started seeing this behavior in my developers, so what I did was to introduce a “Customer Support value hour.” Programmers have to sit with the CS people for an hour and see […]