General

There are lots of leadership theories running around. Servant Leadership, Adaptive Leadership, Great Man Theory… the list goes on and on. But in the end, only one leadership theory matters: the theory that your team has about you. My first Leadership Theory My first job was at Taco Bell, where I held the esteemed title…

Adolf Loos, the great architect, said, “If you gave me gold, I would still use wood.” Have you ever offered your team gold, yet they still used wood? How did you react?

“Leaders say they want outcomes, but they act as though they want effort” – John Cutler

The tree’s joy is the bird in its branches. The programmer’s joy is the person using their software. What is the leader’s joy?

If your feature and bug backlog got wiped away today, what would you do? What would be worse? What would be better?

One of the biggest problems I hear from agency owners is they have a subset of active clients that they hate working with.  When I ask why I hear answers like: 1. They don’t trust us 2. They don’t take my advice 3. They are super-picky 4. They are rude to my staff 5. They are a…

Tell me if this story sounds familiar… It’s 11:45 pm and my wife went to bed an hour ago.  I’m sitting on the couch, hunched over my laptop, working to deliver a client’s project for a demo tomorrow.  Five hours ago when I started, I reassured my wife “We’re really close.  Just a few tweaks from…

“There is no single development, in either technology or management technique, which by itself promises even one order of magnitude improvement within a decade in productivity, in reliability, in simplicity.” Fred Brooks, 1986. (Emphasis is my own.) In an industry that moves as fast as ours does, that’s a startling statement.  We are bombarded by processes,…

Robbie writes in, “Marcus, my client’s budget is too small for us to do what’s needed for them.  Just this week I took on a client with a $2,500/mo marketing budget, but I already know that I’ll be giving away time to get the results they want.  In the end, I don’t really make money, but…

There’s no way to sugar coat it: I’m a poor marketer. If you’re like most coders, you probably are too. See, I want to believe in the philosophy, “Build it, and they will come.” I want to believe the best ideas always win.  That if you built a great product or service, it would “sell itself.” Yeah……

You must help your team turn obstacles into assets. That means helping them to see their problems, impediments, blockers, and hurdles as learning opportunities. Sound crazy?  Here are a few examples… 1. Are new requirements derailing a project deadline?  Maybe there’s a learning opportunity around incremental releases.  Or about estimating with ranges.  Or about change orders.…

Last week in our Tech Leader Mentoring Group we discussed our team’s underperforming activities.  All teams have them (because no individual or team is perfect), yet we don’t often stop and look for them.  This week we did, and we came up with some great ones, including estimation points, team retrospectives, and one-on-one meetings. Now let me clarify: these…

Hello, my name is Marcus Blankenship, and I’m a wallower. And not just an amateur one.  I’m a professional, Level 80, Grand Master-Poobah wallower.  I’m capable of wallowing and worrying in any situation. Even when things are going well, I’m secretly waiting for it all to come crashing down.  And when things aren’t going well,…

From ten feet away I can’t tell if someone is wearing a Timex, Omega or Rolex. Since all three keep perfect time, are waterproof to 100m, and look so similar why would someone spend $9,000 instead of $90 on a timepiece? As you have guessed, spending $9,000 on a watch says something significant about the buyers status,…

Today by the campfire I thunk a thought to share with you. If a simulation teaches something about real life, how much more does real life teach? (Profound, huh?!? <grin>) Put another way: if people can learn so much from a simulation why can’t they learn the same lessons from real life? Of course, they can.…