Have you heard of Developer Experience (DX)? Companies like Heroku and Microsoft design their tools, platforms, and APIs for a positive developer experience. They realize that good DX is a competitive advantage because developers have a broad range of choices about the software they use.

I applaud this kind of DX, but I don’t think it’s the most important kind of DX.

The most significant experience that your developers have aren’t with their tools, platforms, and API’s. It’s their experience with you.

Where DX needs improvement

Which areas would you like improve this quarter?

 

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